Friday, December 27, 2019
Sexual Elderly Abuse And Mistreatment - 1412 Words
Sexual Elderly Abuse Mistreatment When I first started the research on sexual elderly abuse I know that it happens but didnââ¬â¢t know the extent of the finding until now how much emotional, physical, sexual, and financial mistreatment and potential neglect that our elderly endure. Elder sexual abuse is understudied and rarely understood. It is difficult to seek justice for elderly sexual abuse because the victims are over the age of 60 and frequently have medical conditions such as loss of memory, communication problems, or confusion as while as finding the perpetrators who maybe attendants, employees of care facilities, family members including spouses, and others. Facility residents sometimes assault fellow residents while the majorityâ⬠¦show more contentâ⬠¦However, the studies suggest that about 40 % of people will enter a nursing home before they die according to the National Center on Elder Abuse [NCEA]. In my experience when working in the long term facility some of the problems we came across due to being understaff were untreated bedsores, inadequate care, preventable accidents sometimes it could cause serious enough harm to residents or to place the residents in immediate jeopardy of death or serious injury. One study showed reported instances of residents being punched, slapped, choked or kicked by staff members or other residents, causing injuries such as fractured bones or lacerations. Some of the violations uncovered are particularly disturbing. One attendant walked into a resident s room, said I m tired of your ass, and hit her in the face, breaking her nose. Types of Mistreatment According to the Table of the National Elder Mistreatment Study, (2008) of the sexual mistreatment there was approximately 16 % cases reported to police and of the potential neglect predicted that minority racial status, low income, poor health, and low social support that there was approximately 5.9%. There was an analyses done of the financial mistreatment by families and 5.2 % were financial mistreatment. Women or the frail elderly are more likely to be verbal abused as while as African Americans and those with poor health, reported financial exploitation. However, Latinos were less likely than those from other ethnic
Thursday, December 19, 2019
The Health Status Of The United States - 775 Words
The health status of the population in the United States is a national priority. The Healthy People 2020 outlines priorities and to improve the health of individuals and communities across the country. Healthy People 2020 is defined as a comprehensive set of national objectives for ââ¬Å"improving the health of all Americansâ⬠(Healthy People 2020, n.d, para. 1). The Healthy people 2020, is aimed at improving the health of individuals and communities and envisions ââ¬Å"a society in which all people live long, healthy livesâ⬠(Healthy People 2020, n.d, para 4). A short priority list was developed and contains twenty-six objectives knowns as Leading Health Indicators (LHI). The list of objectives was created to prioritize health issues that must be addressed and to find appropriate actions to take in order to improve the health of the population. During the evaluation of the objectives in the (LHI) and the analysis of the perceived health of the community, three key factors were identified as potential health problems including children exposure to a second hand smoke, obesity among adults, and limited access to dental care. The identification of the LHI perceived as problems was based on personal observation and perception from community members. An observation was made during It is not uncommon in the community to observe drivers smoking cigarettes while having children in the back seat of a vehicle. Children with disadvantaged circumstances [such socio-economic disadvantages andShow MoreRelatedHealth Status and Health Care Services in the United Kingdom with Comparison to the United States2251 Words à |à 10 Pages*********@rocketmail.com Health Status and Health Care Services in the United Kingdom with comparison to the United States HSM310 Introduction to Health Services Management Course Project Date submitted: 11/29/2015 Table of Contents Executive Summaryâ⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦. 3 Population and Health Statusâ⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦... 3 Demographic characteristics of population Mortality, Infant mortality data, causes of death Other data of health status Related informationRead MoreHealth Status and Health Care Services in China with Comparison to the United States2180 Words à |à 9 PagesHealth Status and Health Care Services in China with comparison to the United States HSM310 Introduction to Health Services Management Course Project December 12, 2010 A health care system refers to the comprehensive organization, structures and strategies through which Medicare and health care is made available by the government to its citizens. A health care system is a product of countries politics. It is a nations system of governance that will dictate upon the most convenient model ofRead MoreCurrent Status of the Electronic Health Records in the United States919 Words à |à 4 PagesFor years now, the healthcare system in the United States have managed patientââ¬â¢s health records through paper charting, this has since changed for the better with the introduction of an electronic medical record (EMR) system. This type of system has helped healthcare providers, hospitals and other ambulatory institutions extract data from a patientââ¬â¢s chart to help expedite clinical diagnosis and providing necessary care. Although this form of technology shows great promise, studies have shown thatRead MoreHealth Status and Health Care Services in Poland with Comparison to the United States4106 Words à |à 17 Pagesand Health Statusâ⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦.. Demographic characteristics of population Mortality, Infant mortality data, causes of death Other data of health status Related information (such as on quality if life); analysis Availability of Health Services Basic organization/general description of services institutions, providers of care Issues related to access Utilization of services (data, if available) Other related information/analysis Expenditures How are health servicesRead MoreHealth Status and Health Care Services in China with Comparison to the United States2212 Words à |à 9 PagesHealth Status and Health Care Services in China with comparison to the United States HSM310 Introduction to Health Services Management Course Project December 12, 2010 A health care system refers to the comprehensive organization, structures and strategies through which Medicare and health care is made available by the government to its citizens. A health care system is a product of countries politics. It is a nations system of governance that will dictate upon the most convenient model ofRead MoreThe Benefits Of The Affordable Health Care Act1149 Words à |à 5 Pagesthe Affordable Health Care Act (ACA) was signed into law by President Barack Obama; among the most commendable benefits of the ACA is universal coverage. This act made it possible for people of classes and racial descent in the United States to access health care insurance, regardless of their pre-existing conditions and gender. ACA prevented insurers from denying insurance coverage as a result of any pre-existing conditions, meaning that no one would be excessively charged for health care, left withoutRead MoreInadequacy Of The United States Mental Health Care System1104 Words à | à 5 Pagesof the United States Mental Health Care System: Barriers to Care According to the World Health Organization, mental illness will affect approximately 25% of people at some point in their life (ââ¬Å"WHO Qualityrightsâ⬠, n.d.). Despite that, the current mental health care system in the United States is inadequate. Many aspects of the system need improving, especially the barriers to service. In fact, approximately 20% of individuals are left without necessary treatment for their mental health disorderRead MoreThe Reform Is Called System Of Social Protection And The Non Communicable Diseases Like Diabetes1546 Words à |à 7 Pagesthan the United States. Mexicoââ¬â¢s life expectancy average is 74.6 years and in the United States the average life expectancy is 78.8 years. The reason Mexico has a lower life expectancy has to do with the healthcare system and the non-communicable diseases like diabetes. It is the opposite in the United States; Mexican-Americans have a longer life expectancy than the Mexicans living in Mexico. About fifty million Mexicans are uninsured and Mexico is trying to fix that by creating a health care systemRead MoreGovernment As An Institution Of Social Control991 Words à |à 4 PagesAmerican government. Beyond what is outlined in the Constitution, the American government also has the duty to protect its citizens basic human rights. As outlined by the United Nations, some basic human rights are: life and liberty, freedom of speech, to hold religious beliefs without persecution, quality education, right to health, not to be murdered, tortured, or enslaved or imprisoned without charge. It is the duty of every government to make sure each one of these rights are upheld for each ofRead MoreThe Health Status Of Mexican Americans Essay980 Words à |à 4 PagesThe Health Status of Mexican Americans The health of the minorities of a country determines the health of the nation. We as the United States of America have become more culturally diverse in this last century with thirty-six percent belonging to a racial or ethnic minority group. According to the US Census Bureau population estimates as of July 1, 2013 there are approximately fifty-four million Hispanics living in the United States representing seventeen percent of the US total population
Wednesday, December 11, 2019
Dickens creates Essay Example For Students
Dickens creates Essay Miss Havisham lives alone in a huge house and is lingering in the past. She is broken hearted which creates sympathy because of the way she lives her life. She has not moved on, or changed, she has kept everything the same, even though her lover will never return to her. Dickens does not make her history really obvious he uses the scene to describe how everything has remained the same. The fact he describes her wedding dress which she always wears, leads us to the conclusion that something happened on her wedding day. She sat, corpse-like Another way we feel sympathy for Miss Havisham is that she is so depressed and set in her ways that we pity her. Also, she is described in a morbid way, a though she isnt real, like she has no emotions.Ã However we lose sympathy for Miss Havisham because of the way she responds towards Pip.Ã Miss Havishams face could not smile. She wouldnt smile at Pip or show any gratitude towards him. She just kept a straight face always and never showed him emotions or any reason for Pip to like her. As well as this we can tell she has had a hard life and had a lot to cope with by her description. looked as if nothing could ever lift up again By the description we can suggest that she has looked this way for a very long time, We also get a picture of a droopy looking woman, without a hint of happiness and like she doesnt know how to have fun.Ã Having looked closely at how Dickens creates sympathy for his three key characters it has become clear that he creates sympathy for his characters by placing them in unfriendly or unpleasant places. Another technique Dickens has used to create sympathy is through the interaction between characters. When Pip is put in threatening or intimidating situations it had an adverse effect for some characters. An example of this is when Magwitch is threatening Pop in extract one. For this reason I feel that most sympathy for Pip because nothing happens to eliminate the sympathy created for him. Throughout both extracts Pop is a victim or feels nervous, upset, intimidated or scared. Whereas Miss Havisham is described with words connecting sympathy to death. This is the only other method Dickens uses which works effectively and really helps create a picture of poor heart broken Miss Havisham. no brightness left but the brightness of her sunken eyes is one example of this method. It creates pity for her from the reader.Ã Dickens is very successful at building sympathy for each character, especially for Pip who seems to be in unpleasant places a lot of the time. However, it is easy to create sympathy for a child yet for Magwitch its harder. The reader has to think about the state Magwitch is in before feeling sympathy for him because he threatens a young boy. Miss Havisham is weird now, emotionless and lifeless which helps create sympathy for her. But our knowledge of her intended manipulation of Estella and Pip brings out her bad qualities. Her bitterness and want for revenge against all men, these are not attractive characteristics which are unlikely to make anyone feel any sympathy for her. So Dickens used his methods of creating sympathy effectively and they worked effectively.
Wednesday, December 4, 2019
Marketing Audit Essay Example
Marketing Audit Essay Walt Disney Corporation Marketing Audit Max McKay Sabrina Coady Henrik Oiseth Principles of Marketing 308 Professor Simpson November 14, 2006 Walt Disney Corporation Founded in 1923, the Walt Disney Company has predicated itself as the worldââ¬â¢s best in the family entertainment business. After 80 years in the business, who could argue with that statement? Today, Walt Disney Corporation dominates the market of family entertainment. An unparalleled experience is the direct affect of superior quality, innovative content, and brilliant storytelling. To capture such a highly diverse market, Walt Disney has divided itself into four main business segments: Studio Entertainment, Parks and Resorts, Consumer Products, and Media Networks. The purpose of these different segments is to integrate, and effectively operate in performance to maximize exposure and growth (Disney Online, 2006). This paper will analyze Disneyââ¬â¢s marketing strategies directed at promoting its theme parks and resorts, as well as the firmââ¬â¢s strengths, weaknesses, opportunities and threats. Business Mission Walt Disney pioneered the world of entertainment into what we know today. In 1940, the Burbank Studio was constructed in California with a staff of more than 1,000 artists, animators, story men, and technicians (ââ¬Å"Walt, Biographyâ⬠n. d. ). Due to World War II, 94% of the Disney work was associated with special government work. This included the production of training and propaganda films for the armed services, as well as health films that are still shown throughout the world by the U. S. State Department of Health (ââ¬Å"Walt, Biographyâ⬠n. d). We will write a custom essay sample on Marketing Audit specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Marketing Audit specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Marketing Audit specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Walt Disneyââ¬â¢s dream came to life in 1955 when the first Disneyland amusement park was built in California, priced around $17 million (ââ¬Å"Walt, Biographyâ⬠n. d). Through all of this, Waltââ¬â¢s original purpose was to stimulate the idea of education in children through entertainment in his movies, shows, and theme parks. The companyââ¬â¢s mission statement states Waltââ¬â¢s aspiration to ââ¬Å"nurture the imaginations of children around the world a well as to celebrate American valuesâ⬠(ââ¬Å"The Walt Disney Company,â⬠1996). Walt Disney and company has successfully upheld this mission in the business for over 80 years now. Objectives It was Waltââ¬â¢s objective to provide a service in which every person would desire now, as well as in the future. More than this, Walt Disney inspired to reach and touch as many people as possible, providing an unsurpassed experience in the world of entertainment. The firmââ¬â¢s stated objective is to be one of the worldââ¬â¢s leading producers and providers of entertainment and information (ââ¬Å"Disney Online,â⬠2006). Walt Disney Corporation focuses on using its assortment of brands to differentiate its content, services and consumer products. Disney online states that the companyââ¬â¢s financial goals are to ââ¬Å"maximize earnings and cash flow, and to allocate capital profitability toward growth initiatives that will drive long-term shareholder valueâ⬠(2006). These goals of being the worldââ¬â¢s leader in producing and providing entertainment are entirely realistic, considering the current financial position of Disney. The financial goals are also measurable in terms of revenue expected. Walt Disney Corporation is specifying goals by stating that they intend to differentiate content, services and consumer products, to run a superior business. The time period in which this firm plans to accomplish this objective is alluded to in its financial goals, stating that the firm aims to sustain long-term shareholder value. Internal Strengths The Walt Disney Corporation brand name has powerfully distinguished itself nationwide as one of the best in the entertainment business. Operating at a multinational level, Walt Disney has over 58,000 employees worldwide, accompanied by more than 189,000 shareholders. Since 1995, Walt Disney has nearly doubled its sales to over $33 billion dollars. In the same time frame, net income of this organization has more than doubled, from $1. 2 billion to $2. 8 billion. Disney stock prices have also increased steadily throughout its existence. Current stock prices are hovering around $30 per share (ââ¬Å"The Walt Disney Company,â⬠1996). Walt Disney Corporation can contribute much of its success to a large number of resources, superior experience, and its low-cost strategy. The company has developed a well -known brand name that has lead to high brand loyalty. This has given the organization the ability to adapt when product line sales decrease. At the same time, financial stability has allowed Walt Disney Corporation to extend its product line and services into home video, film, merchandise, radio broadcasting, network television, and theme parks (ââ¬Å"The Walt Disney Company,â⬠1996). As product line sales declined in the US, Disney has effectively expanded its operations to Japan and Europe. Overall, financial stability is one of Walt Disneyââ¬â¢s primary internal strengths, giving the firm flexibility to submerge into a variety of different markets and expand operations globally. Innovative thinking by Disney employees has been critical to the companyââ¬â¢s success. Employees have highly contributed to several box office hits in Disney productions. Creative and unique ideas this firm continually produces has overshadowed much of the competition. In an industry where extreme amounts of capital investments are required for new market entrants, Walt Disney has intimidated many new market entrants by dominating the market of entertainment. Much of this success is contributed to the organizationââ¬â¢s internal assets in human resources. Another internal strength of Walt Disney is its ability to control costs. Disney benefits from implementing a low-cost-corporate-strategy while delivering superior goods and services at the same time (ââ¬Å"The Walt Disney Company,â⬠1996). The low-cost strategy has subsequently minimized financial risks within the organization. Once again, this is possible because of limited competition. Internal Weaknesses Although Walt Disney is a very successful organization, every company fights one or several weaknesses within the organization. A case study on Walt Disney Corporation points out three primary internal weaknesses. The first is an affect from the firmââ¬â¢s large work force. Communication is critical to any organizationââ¬â¢s success and problems will inevitably exist with ideas and information circulating across 58,000 employees. The large work force inadvertently creates a high bureaucracy level within the corporation, which promotes stages of inequality between employees. By diversifying into more niches, Disney must be able to support the expansion of the companyââ¬â¢s work force through efficient and effective means of communication (ââ¬Å"The Walt Disney Company,â⬠1996). With Disneyââ¬â¢s persistent growth, supporting such a large number of employees and constant changes in top-management positions can become dangerous. The firmââ¬â¢s intentions are to bring in fresh ideas and different perspectives by changing executives, but employees may not always understand the reasoning behind this tactic, thus leading to inefficiency and possible moral dilemmas within the company. Although there are several positives that supplement structural changes, resistance and heavy expenses are often associated along with these changes (ââ¬Å"The Walt Disney Company,â⬠1996). The third and final internal weakness noted in the case study of Walt Disney Corporation is the firmââ¬â¢s high overhead expenses. The case study notes that, ââ¬Å"Large overhead costs are usually direct effects of a large work-force and a large number of fixed assetsâ⬠(ââ¬Å"The Walt Disney Company,â⬠1996). As Disney products and services expand globally, a vast amount of employees and fixed assets tied into the company is impossible to avoid. External Opportunities For an organization to be successful, recognizing external opportunities is crucial. After recognizing an opportunity, the company must research and continue to analyze the research to respond quickly and effectively to the market. Walt Disney Corporation has taken full advantage of external opportunities presented throughout its livelihood in the entertainment business. One opportunity Disney recognized and responded to at an early stage was the deficient movie market for young children. The newly animated movies produced by Disney have specifically targeted a young audience and has done so effectively, resulting in high profit margins. Although their target audience is generally the younger generation, many teens and adults have found themselves enjoying Disney productions. Competition has found it difficult to penetrate the companyââ¬â¢s highly diversified product/service mix in such a highly specialized industry (ââ¬Å"The Walt Disney Company,â⬠1996). Diversification of products and services is a strategy that the Disney Corporation clearly focuses on in order to establish a competitive advantage in the entertainment market. In addition, extraordinary initial capital investments are essential to enter the business. The entertainment industry itself has presented itself to be a high opportunity market. People will relentlessly seek amusement and entertainment in until the end of times. Movies, cartoon shows, toys, and Disney theme parks all have a value that consumers will actively pursue as we have seen on a daily basis. With such a high market share, Disney obtains considerable leverage in pricing. If the demand for Disney products and/or services is high, the organization can increase prices. If the demand is low, Disney can afford to lower prices. This is another direct affect of the firmââ¬â¢s financial stability they have established through 80 years of successful operations. Another external opportunity is seen in positive government attitudes towards the organizations operations. Although government is generally recognized as being more of a negative factor in large corporations, government forces nationwide have contributed to Walt Disneyââ¬â¢s product/service mix. For example, the French government invested over USD 1. 2 billion in a Euro Disneyworld development. Benefits of this investment went towards tax reliefs in cost of goods sold accounts and communication facilities (ââ¬Å"The Walt Disney Company,â⬠1996). The French governmentââ¬â¢s financial support in this situation would make it difficult for Walt Disney Corporation to lose large amounts of capital in a new theme park. Consistent funding from government entities is an advantage every corporation dreams about. External Threats Despite the number of external opportunities presented to the Disney organization, there still lies a few external threats. Although Disney has been very successful in the movie line, the business itself is extremely risky. Marketing research is important in the case of the movie and network-television industry. Understanding when and why the market shifts suddenly and frequently is critical to every organizations success. Disney must understand the external environment in this case and sustain sales through market orientation. Despite the overall market barrier in this industry, competition is always a factor in the network-television industry. The Disney channel has many rivals as new cartoons have surfaced in television both domestically and internationally from Sponge Bob Square Pants to Scooby-Doo. Disney has created a niche in targeting a specific age group of young children in its movies and cartoon shows, resulting in much of the firmââ¬â¢s success. One factor that has limited the firmââ¬â¢s external threats is the expansion of its business. The Walt Disney Company case study writes that, ââ¬Å"â⬠¦ the company has hedged itself to the macroeconomics factor, as it has diversified its business worldwideâ⬠(1996). If there happen to be an economic depression in one area of the world, operations in another site would support in covering losses by increasing revenues. Although most businesses would be affected by a recession, Disney has taken full advantage of the opportunity to expand globally. The primary rationale for not pursing high revenue on a consistent basis is because the corporate policy is to grow slowly and not try to impress anyone. With economic depression seldom spreading across the world instantaneously, this firm can rest easier than most organizations in the entertainment business. Strengths tied to Opportunities Opportunities that have been recognized and taken advantage of by Walt Disney Corporation can be contributed to the organizations internal strength of human resources. Disney executives take on a decentralized management approach by encouraging ideas from employees within the organization. The most creative and artistic employees usually meet every Sunday in what is called a ââ¬Å"Gong-Showâ⬠(ââ¬Å"The Walt Disney Company,â⬠1996). Here, employees brainstorm in order to come up with innovative ideas and new business concepts/strategies (ââ¬Å"The Walt Disney Company,â⬠1996). Top employees benefit from special perk-packages, higher bonuses and an increase in salary. Although this expense is heavy, Walt Disney Corporation has dedicated itself to employee satisfaction, knowing much of the organizationââ¬â¢s top achievements have come by way of its own workers. Porterââ¬â¢s Five-Forces Model is alluded to in any marketing case. Throughout the SWOT analysis, several relationships were brought up that tied this model to the Walt Disney organization. Examples aforementioned, integrated in Porterââ¬â¢s Five-Forces Model, include new entrants, customers, and competitors. Below is a diagram of the model: Michael Porterââ¬â¢s Five Forces Model Walt Disney Marketing Strategy Good enough to get by is not good enough for Disney. Unlike other organizations that claim to be the best at what they do, Disney has the numbers to back up this statement. Disneyââ¬â¢s Parks and Resorts attract over 50 million people annually. This number is unmatched by any competitor in the industry. The very reason behind their success lies in the firmââ¬â¢s marketing strategy. The marketing strategy of a business will undoubtedly make or break an organization. Such work is the daily commerce of Walt Disneyââ¬â¢s imaginers, a core group of creative and highly skilled professional wizards (Eisner, 22). These employees combine imagination with engineering to create the reality of dreams that is Walt Disney World, Disneyland, Disneyland Paris, and Tokyo Disneyland, the worldââ¬â¢s most popular vacation kingdoms. The desire to take his passion for storytelling far beyond the confines of two-dimensions, Walt Disney inspired to construct an adventure park that emulated the sensation of stepping inside a theatre for the first time. Walt wanted every inch of the place to be part of a story, as in a movie or television show. Walt and his first team of imaginers invented the theme park business by inventing the process of ââ¬Å"Imagineering. â⬠Imagineering is the process of learning and succeeding by dreaming and acting (Eisner, 11). Walt Disney Parks and Resorts initiated the slogan, ââ¬Å"Where Dreams Come True. To make this more possible, Walt Disney Parks and Resorts have grown to encompass the Disney Cruise Line, seven Disney Vacations Club resorts, Adventures by Disney, and five resort locations (encompassing 11 theme parks) on three continents. Disneyââ¬â¢s drawing board concepts are designed to bring Disney experiences to new markets. Within new markets, Disney remains dedicated to the promise that its cast members turn the ordinary into the extraordinary. Making dreams come true every day is a central theme to Disneyââ¬â¢s global growth strategy. Walt Disneyââ¬â¢s Five Marketing Strategies A successful marketing strategy defines the future for a company. Walt Disney Corporation has five marketing success strategies. First, Walt Disney sells more to existing customers. At Walt Disney theme parks, customers are continuously offered other products and services to purchase. For example, upon exiting an attraction, customers enter a store themed to that attraction with gifts. In addition, while traveling on trams, monorails, trains and boats, there are continuous marketing announcements. These recordings inform customers of ways to upgrade their tickets, persuade them to stay longer, dine at Disneyââ¬â¢s restaurants, or go to other attractions that Disney and company offers. Recognizing that current customers are the easiest to sell to, Disney targets them by taking every opportunity to sell them more. The next marketing strategy Walt Disney follows is expanding its marketplace. Walt Disney World in Orlando, Florida, attracts visitors from all over the world. With extensive environmental scanning and research, Disney realized they could expand its business if the firm offered its products to other marketplaces outside of the USA. As a result, Disney developed country specific theme parks and delivered its products to these marketplaces, constructing its global vision. Disney has increased its marketplace and created worldwide brand recognition by building these country specific theme parks. Now that the firmââ¬â¢s market has increased, its resorts and parks are easier to visit and ultimately more available to Disneyââ¬â¢s target market, families. The exclusiveness of Disneyââ¬â¢s theme parks has not affected tourists from traveling across the world to visit Disneyland or Walt Disney World. The value of service and experience presented by Disney is unsurpassed in the world of entertainment. Most Disney Theme Parks are mostly open seven days a week for 10-12 hours a day to satisfy customers as much as possible (Orlando Sentinel, 2006). Walt Disney Theme Parks cover a very big area and an individual can not go through an entire park in one day. For this reason, it is more than just a one day visit to the park, it is a destination. Since 1971, Disney has been the top family-vacation destination in the world because visitors can spend several days experiencing everything Disney has to offer (Orlando Sentinel, 2006). Add many fine restaurants and shopping venues on top of thrilling roller coaster rides, and customers see that there is plenty to keep them busy while wondering inside Walt Disney Parks. Disney offers many different hotel options for travellers looking to stay on-site. For an example, Grand Floridian Resort Spa and Animal Kingdom Lodge are some of the few hotels that place guests in the finest surroundings, alongside exceptional service and luxurious on-site dining. Disneys All-Star Resorts provide high-quality accommodations at reasonable prices. Walt Disney provides transportation between on-site hotels and its theme parks. Even if an individual or family does not stay on-site, it is easy to take Disneys transportation services between the Magic Kingdom, Epcot, Animal Kingdom, Disney-MGM Studios and other Disney destinations (Orlando Sentinel, 2006). The service aspect of the Disney Company illustrates their ability to entertain and satisfy visitors, young and old. Walt Disney World Theme Parks strive to improve and add to their offerings. Disney is constantly expanding, building, and looking to improve. With its existing theme parks, Disney is always introducing innovations to its parks. Buzz Light-year Astro Blasters was recently unveiled at Disneyland. This ride entails riders to turn circles in their cars while shooting laser cannons to defeat the evil Emperor Zurg. Riders compete for points, but the interactivity does not end there. People at home can download a free video game on his or her computer and play along with the riders in real time. These regular improvements draw back repeat visitors. In addition to improving its existing theme parks and building new theme parks, Disney is persistently inventing new products to sell. Walt Disney movies are the most well known of its products. Disneyââ¬â¢s studios are always working to create new motion pictures and releasing them into the marketplace to produce consistent profits. The company further leverages its movies by incorporating its products into theme park attractions. The synergy Disney has developed between its theme parks and movies helps drive the organizationââ¬â¢s movie sales, creating a well-defined marketing mix. One thing that makes Disney parks unique is that they pioneer some of the most innovative and one-of-a-kind attractions. A couple examples are Indiana Jones and Test Track, which is the first of Disneyââ¬â¢s true thrill rides (Cabico, 2006). These are just a few of the Disney Theme Park rides that have put Disney ahead in the theme park industry. Disney Theme Parks also have the reputation of being the most clean and professionally run parks in the world (Cabico, 2006). A primary reason for this is that cast members working these parks make it a priority to make each and every guest feel special (Cabico, 2006). Promotion Marketing activities are a critical part of a companys strategic plan. An organization may have an outstanding product, but if they are unable to communicate that to the market, the product is not likely to be successful. While the common interpretation of marketing is advertising, additional components, including the product itself, promotion, sales promotion, public relations, and pricing strategy are also critical components of the marketing mix. When developing a marketing plan, companies must take into account their target market. Disney Theme Parksââ¬â¢ target market is family. One of the best ways to reach families and appeal to the market is through promotional activities. Walt Disney Theme Parks practice continuous promotion. They have a marketing budget and a plan thatââ¬â¢s designed to keep their message in front of their audience. People regularly see Disneyââ¬â¢s ads on TV, in print publications and on the Internet. Disney also sends direct mail pieces to past customers with varying offers. Disneyââ¬â¢s promotions are designed to continuously remind its customers that they are waiting for them. The Year of a Million Dreams is Disneys latest promotional marketing campaign. The yearlong celebration began on October 1, 2006 at the Walt Disney World Resort in Florida and the Disneyland Resort in California. It has been called the Disney Dreams Giveaway promotion. During this campaign, Disney Park employees will present gifts, or ââ¬Å"dreams,â⬠to visitors. One recipient was awarded the fast-pass allowing them to skip the parkââ¬â¢s lines. Guests were also given the opportunity for overnight stays in the new Cinderella Castle Suite at Magic Kingdom Park (Disney Online 2006). Advertising Disney has created a strong advertising appeal for families to visit Disney theme parks. ââ¬Å"Where dreams come trueâ⬠is Disneyââ¬â¢s unique selling proposition. On May 5, 2005, Disney Theme Parks began to celebrate their 50th year of the 1955 opening of the first Disneyland. The 50th year anniversary was an opportunity for Disney to practice institutional advertising, building their image and educating the public about Disney Theme Parks. To educate the public about Disney Theme Parks and the 18-month anniversary celebration, Disney used different media to reach their target markets. Disneylandââ¬â¢s 50th anniversary necessitated that marketers within Disneyââ¬â¢s resorts search for creative ways to spread news across the entertainment companyââ¬â¢s various media outlets. This required observation of the marketing environment to determine a new way of reaching out to consumers. Walt Disneyââ¬â¢s idea for the 18-month international anniversary celebration was taking passive entertainment and making it immersive in an attempt to educate the public about Disneyland. Disneyland is celebrating its 50th anniversary with an estimated $150 million in marketing support (Cabico, 2006). Television presents creative opportunities that allow Disney to advertise through targeted channels and reach their target market. The Disney Channel is targeted to the tween-to-teen viewer, aged roughly 8 to 15. This targeted channel allows Disney to reach children, an audience within their target market. ABC also did a segment on videos filmed on Walt Disney. To advertise this campaign, the program starred three actors on ABCs most popular shows to obtain peopleââ¬â¢s interest. Playing off the hype of a star to promote Disney represents the halo effect. The stars involved were: Kim Yun-Jin from Lost, James Denton from Desperate Housewives, and Isaiah Washington from Greys Anatomy. These actors gave testimonials about their hopes and dreams. Country singer Sara Evans, a contestant on Dancing with the Stars, also appeared on ABC (Peopleââ¬â¢s Daily Online, 2006). The ads were shot in a reflective, documentary style. The message, advertising Disneyland, explored the dreams of each individual and what it took to accomplish them. Even new SOAP net got involved in advertising the Disney parks for the 50th anniversary. On January 1, 2005, during the anniversary celebration, Disney kicked off its global branding campaign. SOAP netââ¬â¢s telecast of the Tournament of Roses parade adopted the theme, ââ¬Å"Celebrating Family. â⬠Targeting families in its parade theme can be traced back to Disneyââ¬â¢s mission statement, ââ¬Å"nurturing the imaginations of children and celebrating American qualities. â⬠The anniversary exceeded expectations. Disney Chief Financial Officer Thomas O. Staggs told investors and analysts during a conference call in May of 2005 that overall profit increased 12% in the second quarter (Peopleââ¬â¢s Daily Online, 2006). An estimated 63. 1 million people visited Disneys parks in Anaheim, California and Orlando, Florida last year (Peopleââ¬â¢s Daily Online, 2006). ââ¬Å"Attendance at Disneyland was up 8. 5% last year over 2004,â⬠said John Robinett, senior vice president of Los Angeles-based Economics Research Associates (Peopleââ¬â¢s Daily Online, 2006). Effective advertising attracted the increased attendance at Disney Theme Parks. Pubic Relations After Disneyland hit the half-century mark, the Walt Disney Co. faced some critical challenges. One of these challenges is geographic. The company is set to open its 11th park in Hong Kong in September and could soon announce plans for another in mainland China. The question is how many more places in the world can support a massive new multi-day theme park? From a public relations perspective, Mickey and Minnie were just two of several characters to use at the opening of the Hong Kong Disneyland to carry their message. The PR excitement for the mid-sized amusement park is stemming from two contentious parts of society, big business and government (Cabico, 2006). The promises that Disney made for Hong Kong Disneyland aised public relations pressures, issues that may elicit public concern. The first promise is Disneylandââ¬â¢s fundamental appeal that kids and families will have fun together at the park. The second promise is that Disneyland will help drive the next generation of Hong Kong tourism and possibly help to stimulate the countryââ¬â¢s economy. The third promise is that similar to Disneyland, Hong Kong will enhance its position as an international capital, attracting world-class culture, investment, brands, and talent (Peopleââ¬â¢s Daily Online, 2006). These promises that Disney is making are placing positive information in the news media to attract attention to their services. However, it is risky for any company to make a promise, as the result may enhance or detriment Disneyââ¬â¢s image. Disneyââ¬â¢s biggest challenge, however, may be keeping the attention and dollars of a generation raised on video games. The demand for games is extremely high and has slowly gained leverage over Disneyââ¬â¢s entertainment than most Disney attractions provide. Almost everything Disney does today is passive, while kids today expect everything to be interactive,â⬠said Martin Lindstrom, a brand expert and author who has previously consulted for Disney (Peopleââ¬â¢s Daily Online, 2006). As mentioned above, Disney has already begun to offer interactive entertainment such as, the new Buzz Light-year Astro Blazers ride. Riders compete for points, but the interactivity does not end there. People at home can download a free video game o n his or her computer and play along with the riders in real time. Disney is also counting on the Internet, cell phones, digital projectors and other technology to make its parks more appealing to Generation Y, while maintaining the nostalgia that appeals to baby boomers at the same time. In an effort to enhance their image and promote health in kids, Walt Disney Parks and Resorts declared on October 16 of 2006, that well-balanced meals for children will now become the standard offering at Disney-operated restaurants and kiosks in its U. S. , as part of the firmââ¬â¢s new food guidelines to promote health in kids (Disney Online, 2006). The guidelines will be adapted internationally over the next several years. Walt Disney Parks and Resorts announced a plan to eliminate all added Trans fats and enhance the taste of most of its food offerings for kids and adults by the end of 2007. Disneyââ¬â¢s new food guidelines are aimed at giving parents and children healthier eating options. Disney Consumer Products has already begun to offer many licensed products that comply with the guidelines. There are now kid sized apples and bananas. Consumers can also purchase organic food and pasta shaped as Mickey, or one of the other well-known characters. The chairman of Walt Disney Parks and Resorts said: ââ¬Å"This is a terrific initiative because it makes it easier for parents, even while on vacation, to offer their children well balanced meals with kid appealâ⬠(Disney Online, 2006). Disney is generally synonymous with fun and can play a very important role in getting kids to eat a more balanced diet. Price The price for certain attractions varies dependent on the theme park location and which ticket that customer purchases. Disneyââ¬â¢s slogan that accompanies their ticket prices reads: ââ¬Å"The Longer You Play, The More You Save Per Day. Disney accepts many different payment options and purchase options to lessen the hassle for customers. Disney also offers several different packages to satisfy consumers. One of these packages is called Magic Your Way Package. Magic Your Way Ticket, costs $67 and will give each member of the party entry to one theme park a day for each day of the ticket (Disney Online, 2006). There ar e four parks within Disney Theme Parks, Animal Kingdom, Magic Kingdom, Epcot and MGM. If an individual purchases the Magic Your Way Package they can only attend one of these four parks. Some of the benefits people get by buying a Magic Your Way Package are three hours of extra time after regular park closing and transportation to different places throughout the park (Disney Online, 2006). Another significant benefit is that cast members provide a 24-hour service to ensure that the vacation is as worry-free as possible (Disney Online, 2006). A ticket called, Park Hopper, allows a person to visit more than one of the four theme parks each day of the pass (Disney Online, 2006). The Park Hopper
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